---Pinterest--- ------- Customer Service – Amy Gambill Designs

Customer Service

Ordering Information:

When you see piece you would like to purchase, just click the "Add to Cart" button. To see the contents of your cart or to proceed to checkout, click the "View Cart" button. This will take you to PayPal's secure checkout page, where you will be lead through the ordering process. Sales tax (for Texas residents) and shipping cost will be added during the checkout process.

If you prefer to pay by check, please contact us to complete your order. All checks must clear our account before your item is shipped.

Payment Information:

Visa, and Master Card, American Express, Discover

Custom Orders:

Amy would be happy to work with you on custom orders. Please contact us to discuss your ideas.

Shipping Information:

We ship all merchandise via USPS First Class with delivery confirmation and will provide you with a tracking number. USPS First Class packages should arrive within 3 business days, Monday - Friday, excluding Holidays and weekends within the Continental U.S. International delivery times vary. Please contact us for expedited shipping. Relevant costs apply for domestic and international expedited shipping.

Please contact us if you need items shipped to a PO box.

Shipping Costs:

United States and Territories $3.00
-For each additional item add $1.00

Canada $4.00
-For each additional item add $1.00

Mexico $5.50
-For each additional item add $1.50

The Rest of the World $8.00
-For each additional item add $2.00

For orders of more than 5 items, or wholesale orders, please contact us for a shipping quote.

Return Policy:

The jewelry you choose is a personal expression and we want you to be happy with your purchase. If you are not satisfied with your design and would like to exchange it or receive a merchandise credit, you may do so within 5 days of the date received. Returns must be undamaged or returned in the condition they were received. When shipping jewelry please wrap each piece in bubble wrap and box securely. We will not be responsible for damage incurred during shipping.

Shipping and Handling fees are non-refundable. Custom orders are final and cannot be returned.

Please insure your package and provide a tracking number. We cannot issue a credit if your package is lost in the mail.

Our designs are hand-crafted with great attention to detail in our workmanship. If your design is in need of repair within 4 months of wear, please notify us of the repair need and ship your designs to us following the above guidelines with the sales receipt. Charges may apply, but if that is the case, we will notify you before we repair your piece.